Information we collect

We may collect your name, email address, phone number, ticket details, account details, payment references, device information, and event activity needed to run LafiaTix.

For organizers and staff, we may collect profile, organization, event, scanner, and verification information needed to manage events and gate access.

How we use information

We use information to create accounts, issue tickets, send ticket emails, support event entry, process payments, prevent fraud, improve the app, and communicate important service updates.

We do not sell personal information.

Payments

Payment details are handled by supported payment providers. LafiaTix stores payment references and transaction status needed for order confirmation and support.

Sharing information

We may share necessary ticket and attendee details with event organizers and gate staff so tickets can be issued, verified, and supported.

We may also share information where required by law, fraud prevention, security review, or service providers that help operate LafiaTix.

Data security

We use reasonable technical and organizational measures to protect account, order, and ticket information.

No system is perfect, so you should keep your login details private and contact us quickly if you suspect unauthorized access.

Your choices

You may request support with account updates, access, or deletion by contacting hello@lafiatix.com.

Some records may be retained where needed for payments, fraud prevention, legal compliance, ticket verification, or dispute handling.